We want you to love every piece you purchase from House of Danshe. If something is not right, our hassle-free return and exchange process ensures your complete satisfaction.
Easy Returns
We offer a 7-day return window from the date of delivery. If you are not satisfied with your purchase, you may initiate a return for a full refund. Refunds are processed within 7-10 business days after we receive the returned item.
Exchange Policy
Need a different size or colour? We are happy to exchange your order. Exchanges are available for size replacements and product replacements of equal value. Simply contact our support team to initiate an exchange within 7 days of delivery.
Return Conditions
To be eligible for a return or exchange:
- Product must be unused and unwashed
- Product must be in its original packaging with all tags attached
- Sale items and intimates are non-returnable
- Custom or personalised orders cannot be returned
Return Process
Contact Us
Email or call our support team to initiate your return or exchange request.
Pack Your Order
Pack the item securely in its original packaging with all tags attached.
Ship It Back
Send the package using our provided return label or your preferred courier.
Get Refund
Once received and inspected, your refund or exchange will be processed.
"Your satisfaction is our priority."
Need help? Email info@houseofdanshe.com