Select your preferred product, choose the available size and options, add it to your cart, and complete the checkout process.

Once your order is successfully placed, you will receive an order confirmation using the contact information provided at checkout.

If you need to make a change, contact us as soon as possible.

We can only accommodate changes if your order has not yet entered processing, packing or dispatch. Once an order has been dispatched, changes cannot ordinarily be made.

Yes, but only before dispatch. Once your order has been dispatched, cancellation will generally not be possible.

For complete details, please refer to our Cancellation, Return & Exchange Policy.

Orders are generally processed within 3–6 business days. After dispatch, estimated delivery is generally:

Metro cities: 4–7 business days
Other locations: 5–9 business days
Remote or difficult-to-service locations: 7–12 business days

These are estimated timelines and may vary due to circumstances beyond our control.

Yes. Orders above ₹5,000 are eligible for free standard shipping within India.

For orders below ₹5,000, applicable shipping charges are calculated and displayed at checkout.

Once your order has been dispatched, tracking details will be shared with you through the contact information provided at checkout, where tracking is available.

Tracking information may take some time to appear or update after the parcel has been handed over to the shipping partner.

If there has been no meaningful update for an extended period, contact us with your order number.

We ship to serviceable locations across India, subject to courier availability. Some remote or difficult-to-service locations may have longer delivery timelines.

We do not offer returns or refunds. However, we are happy to offer exchanges whether you would like a different size or different color (subject to availability) or another piece from our collection.

All exchanges are subject to product availability and our exchange policy.

Yes. Eligible regular products can generally be exchanged once for another available size of the same product, subject to our exchange conditions.

The exchange request must be made within 7 days of delivery. The product must be unused, unworn, unwashed, unaltered and have its original tags and labels attached.

No. Products marked Sale, Clearance or Final Sale are not eligible for return, exchange or refund — except where a remedy is required under applicable law, or where we have supplied a confirmed defective, damaged or incorrect product.

Contact us within 48 hours of delivery with your order number and clear photographs of the product and packaging.

We may also request an unboxing video or additional information to investigate the claim. Once verified, we will provide an appropriate resolution based on the circumstances.

Contact us within 48 hours of delivery with your order number and clear photographs of the product, packaging and shipping label.

We will investigate the issue and provide an appropriate resolution if the incorrect product is confirmed.

A wrong-size selection does not qualify for a refund.

If the product is eligible for exchange and the requested size is available, you may request a one-time size exchange subject to our exchange conditions.

No. Refunds are not provided for change of mind, personal preference, size or fit preference, or other reasons excluded under our policies.

Refunds may be available in specific circumstances, such as an eligible cancellation before dispatch, an approved defective or wrong-product claim, or where we are unable to fulfil an accepted order.

Please refer to our Refund Policy for complete details.

Approved refunds are generally processed to the original payment method used for the order.

The time taken for the amount to appear in your account may depend on your bank or payment provider.

Some products may be available on a made-to-order basis.

The applicable processing timeline and product-specific conditions will be mentioned on the relevant product page before purchase.

Some products may be available for pre-order.

The expected processing or dispatch timeline and any specific conditions will be displayed on the product page before you place the order.

We accept the payment methods displayed at checkout.

Online payments may be processed through Razorpay or other payment providers made available by House of D’Anshé.

No, COD is not currently available. If we introduce COD in the future, the website will be updated accordingly.

Please refer to the size chart provided on the relevant product page before placing your order.

If you are between sizes, compare your measurements with the measurements provided for the product rather than relying only on your usual size.

Yes. Colours may appear slightly different depending on photography, lighting and your device or screen settings.

Minor colour variations do not necessarily indicate a product defect.

You can reach us through:

House of D’Anshé
Store & business address: DK-5-1/11, Danish Kunj, Kolar Road, Bhopal, Madhya Pradesh – 462042
Email: contact@houseofdanshe.com
Phone / WhatsApp: +91 8827589799

For an existing order, please provide your order number and briefly explain your concern.

For damaged, defective or incorrect products, photographs or videos may also be required.