Privacy policy

Last Updated: 15 August 2026

At House of D’Anshé, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, create an account, place an order, or contact us.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you access or use our website, houseofdanshe.com, including our Shopify-powered online store and any authorised online channels.

By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. ABOUT HOUSE OF D’ANSHÉ

House of D’Anshé (“D’Anshé”, “we”, “us”, “our” or “the Brand”) is a fashion brand offering apparel and related products through its online platform and other authorised channels.

Business Name: House of Danshe Website: houseofdanshe.com Email: contact@houseofdanshe.com Phone / WhatsApp: +91 8827589799

For this Privacy Policy, “you”, “your” or “customer” means any person who visits our website, interacts with our services or purchases our products.

2. INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect the following categories of information.

2.1 Information You Provide Directly

When you place an order, create an account, contact us or interact with our website, we may collect:

Full name
Billing and shipping address
Email address
Phone number
Order details
Product and size information
Payment and transaction-related information
Information you provide when contacting customer support
Any other information you voluntarily submit to us

Please do not provide sensitive personal information that is not necessary for your order or enquiry.

2.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically through Shopify, cookies, pixels, analytics tools or similar technologies, including:

IP address
Browser type and version
Device type
Operating system
Approximate location derived from technical information
Pages visited
Products viewed
Referring website or source
Date and time of website access
Website usage and interaction information
Cart and checkout-related activity

The information collected may depend on your device, browser, privacy settings and the technologies enabled on our website.

2.3 Information from Third-Party Services

We may receive or process information through third-party services used to operate our store, such as:

Shopify
Payment service providers
Shipping and logistics partners
Customer communication services
Analytics and marketing service providers
Website applications and plugins

These services may process information in accordance with their own privacy policies and applicable terms.

3. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

To process, confirm and fulfil your orders
To arrange shipping and delivery
To process payments and verify transactions
To provide order updates and tracking information
To communicate with you regarding your orders, enquiries or requests
To provide customer support
To process cancellations, exchanges, returns and refunds where applicable
To maintain and manage customer accounts
To improve our website, products and services
To understand website usage and customer preferences
To detect, prevent and investigate fraud, misuse or unauthorised activity
To maintain the security and functionality of our website
To comply with applicable legal, regulatory and accounting obligations
To send promotional or marketing communications where permitted and where applicable consent or other legal requirements are satisfied

We will use personal information only for purposes that are reasonably connected with our business operations and the services we provide, or as otherwise permitted by applicable law.

4. SHOPIFY AND THIRD-PARTY SERVICE PROVIDERS

Our website is powered by Shopify, which provides the e-commerce infrastructure used to operate our online store.

Shopify and other third-party service providers may process personal information as necessary to provide services such as:

Website hosting and operation
Shopping cart and checkout functionality
Payment processing
Order management
Fraud prevention
Shipping and logistics
Analytics
Marketing and customer communication
Website security and performance

Third-party service providers may process or store information in accordance with their own privacy policies, contractual obligations and applicable laws.

For more information about how Shopify handles personal information, please refer to the Shopify Privacy Policy .

5. PAYMENT INFORMATION

Payments made through our website may be processed by third-party payment service providers.

We may receive transaction-related information, such as payment status, transaction reference, payment method and order payment confirmation.

Where payment is processed through a third-party payment provider, House of D’Anshé does not ordinarily store complete payment card details.

Payment service providers may collect, process and retain payment information in accordance with their own privacy policies and applicable security requirements.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, tags, local storage and similar technologies to support website functionality and improve your shopping experience.

Cookies may be used for purposes such as:

Keeping products in your shopping cart
Maintaining login or session functionality
Remembering preferences
Supporting checkout and payment functionality
Understanding website traffic and usage
Improving website performance
Measuring marketing effectiveness
Providing relevant advertising or personalised experiences, where applicable

Some cookies may be essential for the website to function, while others may be used for analytics, advertising or other non-essential purposes.

You may be able to manage or disable certain cookies through your browser settings or available cookie-preference tools. Disabling certain cookies may affect website functionality, including shopping cart, checkout or account features.

Where required by applicable law, we will seek consent before using non-essential cookies or similar technologies.

7. HOW WE SHARE YOUR INFORMATION

We may share personal information with third parties where reasonably necessary to operate our business, provide services, fulfil orders or comply with legal obligations.

These third parties may include:

Shopify: For website hosting, e-commerce infrastructure, checkout and store operations.
Payment service providers: To process and verify payments.
Shipping and logistics partners: To dispatch and deliver orders.
Technology and service providers: To support website functionality, security, analytics, communication and business operations.
Professional advisers: Such as legal, accounting or other professional service providers, where reasonably necessary.
Government authorities or legal entities: Where disclosure is required by law, legal process or a valid lawful request.
Business successors: In connection with a merger, restructuring, sale, transfer or other business transaction, where applicable.

We do not sell your personal information as a business practice.

We do not share personal information with third parties except as described in this Privacy Policy, where necessary to provide our services, where you have authorised it, or where permitted or required by applicable law.

8. MARKETING COMMUNICATIONS

Where permitted by applicable law, we may use your contact information to send updates, offers, product announcements or other promotional communications.

You may opt out of promotional emails by using the unsubscribe link included in the relevant communication, where available.

You may also contact us to request that we stop sending promotional communications.

Please note that even if you opt out of marketing communications, we may still send essential service-related communications, such as order confirmations, shipping updates, payment notifications, account-related messages or responses to your enquiries.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Processing and fulfilling orders
Maintaining transaction and business records
Providing customer support
Managing returns, exchanges and refunds
Preventing fraud and resolving disputes
Complying with legal, tax, accounting and regulatory obligations
Maintaining necessary business and security records

The retention period may vary depending on the type of information, the purpose for which it was collected and applicable legal requirements.

When personal information is no longer reasonably required, we will take appropriate steps to delete, anonymise or securely dispose of it, subject to applicable legal and operational requirements.

10. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

These measures may include:

Using reputable third-party service providers
Restricting access to personal information where reasonably necessary
Using secure website and payment infrastructure
Maintaining reasonable administrative and technical safeguards
Taking steps to identify and address suspected security incidents

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

11. YOUR PRIVACY RIGHTS

Subject to applicable law and any relevant conditions or limitations, you may have rights relating to your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Opt out of promotional communications
Raise a concern or complaint regarding the handling of your personal information

To exercise a privacy-related request, please contact us using the details provided in the Contact Us section.

We may need to verify your identity before processing certain requests to protect your information and prevent unauthorised access.

Where we are unable to fulfil a request, we will explain the reason where required by applicable law.

12. CHILDREN'S PRIVACY

Our website is not intended to knowingly collect personal information from children for independent purchases without appropriate parental or legal-guardian involvement.

As stated in our Terms of Service, customers must generally be at least 18 years of age to place an order through our website. If a person under 18 uses our website, they should do so only with the involvement and consent of a parent or legal guardian.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter and take appropriate action where required.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites, applications or services.

These third-party websites may have their own privacy policies and practices. House of D’Anshé does not control and is not responsible for the privacy practices, content or security of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

14. INTERNATIONAL DATA PROCESSING

Some third-party service providers used by our Shopify store may process or store personal information in countries outside India.

Where personal information is processed or transferred across jurisdictions, such processing may be subject to the service provider's privacy practices, contractual safeguards and applicable legal requirements.

By using our website and providing your information, you acknowledge that such processing may occur where reasonably necessary to provide our services and operate our business.

15. CHANGES TO THIS PRIVACY POLICY

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, third-party services or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

Changes will generally apply from the date of publication unless otherwise stated.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

16. CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

House of D’Anshé

Store & Business Address: DK-5-1/11, Danish Kunj, Kolar Road, Bhopal, Madhya Pradesh – 462042

Email: contact@houseofdanshe.com

Phone / WhatsApp: +91 8827589799

Please include your order number where your enquiry relates to an existing order.